The Sibery Group Reports Progress to PHT Executive Committee

Click HERE to view a PowerPoint version of The Sibery Group's presentation




After four weeks of working alongside Jackson’s stakeholders, our union’s operations experts, The Sibery Group, presented several cost-saving and exciting ideas to the PHT board that will help move our public hospital toward a sustainable future.

The consultants, paid for by Local 1991 members, are spending the next several months at Jackson, working with employees, administrators and patients to uncover ways to improve hospital operations.

The Sibery Group has conducted meetings with various stakeholders – including medical staff, patients and administration – and has organized an interdisciplinary team. Some topics of the patient throughput analysis include the timeliness and accuracy of patient registration, turnaround time for ancillary departments, bed assignment time and patient/employee/physician satisfaction scores.

Fitch also discussed Jackson’s “left without being seen rate” for patients, which is a significant cause for patient dissatisfaction. Currently, Jackson’s rate is at 10% (637 visits per month) and the target rate is 5% (318 visits per month.) Each patient admission contributes $3,500 to the hospital, so the potential annual impact could mean $13.4 million for Jackson.

Patients’ acute inpatient length of stay was also discussed, which is currently at 7.2 days and is targeted at 5.4 days. Every one day of length of stay reduction translates to money for Jackson and provides access for additional patients, Fitch said.